fbpx

Privacy Policy

This Privacy Policy (“Privacy Policy”) is designed to help you understand how Furniture World “, “we” or “us”) collects and processes the information that you share when you use our website located at , and each of their associated domains (together, the “Sites”) and our mobile applications (the “Apps,” and together with the Sites, the “Service”). For purpose of the Data Protection Act 1998, the data controller of the information that you share is Furniture World, 80 Nightingale Lane London E11 2EZ England. We provide your Personal Information to our UK affiliated companies, which makes certain decisions about the way in which your data is used. Those uses are consistent with what is stated in this policy but as a result of the affiliated companies making such decisions, it is also a data controller for the purposes of the Data Protection Act 1998. Please note that certain of the uses of Personal Information set out in this policy may be carried out by the affiliated companies.

Before submitting information to the Service, please review this Privacy Policy carefully. By using or accessing the Service, you accept the practices described in this Privacy Policy. If you prefer that we do not collect and process information about you, please do not provide it to us and do not access the Service

We do not knowingly collect any Personal Information from children under 15. Where any such information is inadvertently collected, we will delete the information as soon as possible. If you believe a child under 15 has provided us with Personal Information, please contact us here.

1. Information We Collect

We collect the information that you share with us, including:

  • Personal Information: “Personal Information” is information that can personally identify you, such as your name, email address, telephone number and mailing address. We maintain one or more databases to store your Personal Information and may retain it as reasonably required to serve you and operate the Service. Personal Information that we collect depends on how you use the Service. Providing your Personal Information to us is your choice. If you choose not to provide us with certain Personal Information, you may not be able to take advantage of certain features of the Service; and

  • General Technical Information: When you visit the Service, we may collect various categories of general technical information (“General Information”). General Information includes browser information, operating system information, device information, TCP-IP address and the date, time, length of stay and specific pages accessed during your visits to the Service. When you use the Service through your mobile device, we also collect device type and UUID, a unique identifier generated within the App, and store this information in log files. We use this information to provide you with the most up to date application and features, or, to the extent permitted under applicable law, to advertise or promote products or services to a specific device type]. We are also working closely with third parties such as analytics and marketing services providers, and may receive aggregated and anonymised data relevant to your demographic from them that we use to target advertising based upon your interests.

  • General Information and Personal Information may be combined and/or linked to Third Party Information for the purposes described in more detail below.

a. Registering for the Service

If you register to use the Service, we may collect Personal Information including your name, email address, and telephone number.

You may also register for the Service using another service, such as Social Media. If you create your Furniture World account by connecting through another service, you are authorizing us to use public information from that connected account to help complete your Furniture World profile. Please remember that the manner in which the service uses, stores, and discloses your information is governed solely by the policies of such service. We recommend that you review the terms and policies of that service, including its privacy and data gathering practices. Furniture World shall have no liability or responsibility for the privacy practices or other actions of any third-party service provider or any other third-party site or service that may be enabled within the Service. You may review, update, or modify your account information, including profile and contact information, at any time by logging into your Furniture World account. You may also permanently delete your account or make any other requests relating to personal data by contacting us here.

b. Online Identification Tools

Like many website providers, we use your IP address to help diagnose problems with our server and provide a better web experience. Your IP address is used to help identify you and your shopping cart and gather General Information.

We use web beacons (a.k.a. clear GIFs, web bugs or pixel tags) to personalize your experience of the Service and to generate information about Service traffic and trends. Web beacons collect General Information, such as the type of browser that you use and your IP address. Web beacons may be used alone or in conjunction with cookies; when web beacons are used with cookies, they may link General Information to Personal Information. Web beacons usually are not visible to you.

We also use session and persistent cookies to keep track of your shopping cart and for other purposes like personalizing the Service. A cookie is a small file stored by your internet browser on your computer. You can find more information about cookies and how to manage them at http://www.allaboutcookies.org/ . A “session cookie” stores temporary information that is erased when you close your web browser or turn off your computer. A “persistent cookie” enables the Service to recognize you when you return to it and remains stored on your computer until you delete it. Your web browser is usually set up to initially accept cookies. If you set your browser to reject cookies, the Service will not be able to recognize your account or to personalize the content that you see. We do not and cannot use cookies to gather other information that may be stored on your hard drive.

Third-party advertisers also help us display tailored content to our customers and serve advertising on our behalf. These advertisers may also utilize cookies and/or web beacons to collect General Information about your activities on the Service, to target advertising based upon your interests and to measure effectiveness of the Service. If you wish to not have General Information used for the purpose of serving you targeted ads, you may opt-out by visiting http://www.youradchoices.com or similar online resources about behavioural advertising. Please note that opting out prevents targeted advertising from selected networks but does not prevent all advertising.

c. Third Party Features

The Service also may include an activity feed, social media buttons and widgets, such as the Facebook “Like” button or the “Share This” button. These features may collect and display your Personal Information, your IP address and the page you are visiting on the Service and may set a cookie to enable the feature to function properly. These features are either hosted by a third party or hosted directly on the Service and your interactions with them are governed by the privacy policy of the third party that provides the feature.

d. Third-Party Links

We may provide links to third-party web sites that we do not own or control. We are not responsible for the information collection practices of any website that we do not own or control. We encourage you to review and understand the privacy practices of third-party websites before providing any information to or through them.

2. How Your Personal Information is Used, Processed and Disclosed

Except as specified in this Privacy Policy, Furniture World does not rent, sell, trade or disclose your Personal Information to third parties without your prior consent. Furniture World may, however, use, process and disclose Personal Information to: 1. send information to customers about orders; 2. fulfil your orders; 3. process and collect your payments; 4. administer ” Reward Programmes” and other customer loyalty programs; 5. send you promotional marketing material about Furniture World services; 6. produce content for our activity feed feature; 7. customize, analyze, adjust and improve the Service to better meet your needs; 8. execute a sweepstakes, contest or other promotion; 9. enforce Furniture World’s agreements with you; 10. provide you with important administrative information regarding the Service, such as changes to this Privacy Policy and our Terms of Use, rewards and loyalty programs and other policies; 11. prevent fraud and other prohibited or illegal activities; and 12. comply with potential requests for information from law enforcement or data protection agencies.

We may use your General Information and de-identified Personal Information to prepare anonymized, aggregated data about our users (“Anonymized Data”). We may provide third parties with Anonymized Data in describing the Service to prospective partners, advertisers and other third parties, and for all other lawful purposes. As communicated to third parties, the Anonymized Data does not include any information permitting the recipient to identify, locate or contact you.

a. Third Party Service Providers

Furniture World employs other companies and individuals to perform functions on our behalf, such as fulfilling orders, delivering packages, sending postal mail and e-mail, serving ads on our behalf, providing search results and links, and processing credit card payments. These third-party service providers have access to Personal Information needed to perform their functions but may not use it for any other purpose.

b. Acquisition of Furniture World

Information about customers is considered an asset of Furniture World and, as such, may be transferred to another company in the event of a merger, acquisition, reorganization, sale of all or substantially all of its assets, or the sale of an individual website owned by us, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or to a third party as a part of such merger, acquisition, reorganization, or sale.

c. Information Sharing for Marketing Purposes

To provide you with information about products and services that may be useful to you, we may partner with select reputable organizations whose privacy policies we believe are consistent with ours. Such organizations may include other retailers and magazine publishers. Through these arrangements, we may, share, exchange, cross-reference and/or rent your name and mailing address. If you do not want us to do this then you can let us know by emailing us at customerservice@furnitureworld.store

d. Blogs, Reviews and Forums

The Service also may from time to time offer publicly-accessible blogs, customer reviews or forums. Any information you provide in these areas may be read, collected and used by others who access them. To request removal of your Personal Information from blogs, customer reviews or forums, please contact us here. Please note that in some cases we may be unable to remove your Personal Information.

e. Inviting Others

You may choose to invite someone else to use the Service by providing his or her name and email address. You must ensure that you have permission from the individual before sharing their details with us. We may use this information to send invitations to such individuals on your behalf, to track the results of such invitation referrals, and to confirm qualifying orders attributable to your registered account. Anyone who receives an email invitation to use the Service may opt out of receiving such emails in the future by following the opt-out instructions in the email. We take commercially reasonable steps to implement all opt-out requests promptly, but those who opt out may still receive communications from us as we process the opt-out request, or as required for order processing and other purposes.

f. Conversant

We may also use technologies, such as our own cookies, to provide you with personalised online display advertising tailored to your interests. To opt out of our cookies used for this online advertising, click here .

3. Retention of Personal Information

Furniture World retains Personal Information for the period necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.

4. Accessing and Updating Your Personal Information and Preferences

a. Modifying or Deleting Your Personal Information

If you would like to modify or delete your Personal Information, please contact us here with clear instructions about what you would like to be modified or deleted. We will respond to your request promptly.

You have the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details under Section 8 below.

b. Changing Your Subscription Preferences

If you tell us that you do not want us to use your Personal Information to contact you, Furniture World will respect your wishes. If you are a registered user, you may change your preferences to receive or not to receive email or other communications from us by logging in to your account and indicating those preferences on the “My Account” section of our Service.

You may also instruct Furniture World to stop sending you emails, newsletters or other information by following the ‘unsubscribe’ instructions provided in the email. Furniture World may, however, continue to use your Personal Information to contact you to service your account or as otherwise authorized by law. Please note that if you use more than one name or e-mail address when communicating with Furniture World or using the Service, you may continue to receive communications from Furniture World to any name and/or email address not specified in your opt-out request.

5. Security Information

We take every precaution to protect our users’ information.

When you send sensitive information (such as your credit card number) to us via our order form, that information is encrypted and protected with SSL, the current industry-standard encryption protocol. When you are on such an SSL-protected page, a picture of a closed lock appears at the bottom or top of some Web browsers. At other times this lock appears open. Another way to tell if you are on a secure page is to look at the address or URL of the page. (Look in the address box or right-click on the page and select “Properties”.) These secure SSL-encrypted pages have URLs that start with https:// instead of http://.

If you have any questions about security at our Web site, please contact us here.

6. International Transfers of Data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may be processed by staff operating outside the EEA who work for one of our group companies or for a third party service providers of the group or stored in our servers in the United Kingdom. By submitting your personal data, you agree to this transfer, storing or processing. Please note that data protection and other applicable laws of the United Kingdom may not be as comprehensive as those laws or regulations in your country or may otherwise differ from the data protection or consumer protection laws in your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

7. Changes to Our Privacy Policy

We may occasionally update this Privacy Policy to reflect changes in our practices. When we post modifications to this Privacy Policy, we will revise the “Last Updated” date at the top of this web page. The modified Privacy Policy will be effective immediately upon posting on the Service. Your continued use of the Service after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it. If we make any material change, we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Service prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices. If you object to any modification, your sole recourse is to stop using the Service.

8. Questions About Our Privacy Policy

If you have questions about this Privacy Policy or Furniture World generally, please contact us here. You can also send us physical mail to:

Furniture World, 80 Nightingale Lane London E11 2EZ England

Terms and Conditions of Use

The following terms govern the use of one or more of the following websites by you: Furniture World.co.uk and Furniture World.com or any other affiliated websites (any one being the “Site”). Terms which are specific to the use of any one Site are set out at the end of these terms and comprise part of them and are incorporated into them.

PLEASE READ THE FOLLOWING TERMS OF USE AND DISCLAIMER CAREFULLY BEFORE USING THIS SITE. By using this Site, you agree to the following terms of use (the “Terms of Use”) and our privacy policy . If you do not agree to these terms, you may not use this Site. Furniture World “we” or “us”) reserves the right, at any time, to modify, alter, or update these Terms of Use from time to time. By accepting our terms of use, you agree to be bound by such modifications, alterations, or updates.

General
The information contained in this Site, including but not limited to the rules that govern the use of the Site, may be subject to change. Your use of the Site following any such change constitutes your agreement to follow and be bound by the rules, as changed. Your confirmation of acceptance will be sought in respect of any changes which substantially affect your position under these terms.

Copyright
All Site design, text, graphics, and the selection and arrangement thereof are Furniture World, all rights reserved, or in the case of product material, all text and graphics are Copyright protected by the original owner, all rights reserved. Permission is granted to you to copy electronically and to print in hard copy portions of this Site for the sole purpose of using this Site as an information resource (or of ordering goods or services and using this site as a shopping resource). Any other use of materials on this Site-including reproduction for purposes other than noted above, modification, distribution, or reproduction-without the prior written permission of Furniture World.co.uk is strictly prohibited.

Trademarks
Furnitureworld.store Site mark and logo are service marks of Furniture World. All other trademarks, product names and company names or logos cited herein or on the Site are the property of their respective owners.

Order Acceptance
If we accept your order, we will send you a confirmation of this by email. The receipt of an email order confirmation by you constitutes our acceptance of an order and the conclusion of a contract between us to sell the goods you have ordered, subject to these terms. Whereas, following such acceptance, Furniture World will always seek to meet the requirements of your order, there may be circumstances following confirmation where we are unable to ship products due to unavailability (of which we were not aware at the time of confirmation of the order) . If that is the case, we will notify you as soon as possible and will refund the money for the unavailable products back onto your card or into your account. If the payment process has not begun at that time, the money for such products will not be taken out of your account or from your card. Furniture World’s acceptance is therefore subject to the availability of products following the receipt of the confirmation email by you. Equally, while Furniture World endeavours not to make any errors on its website and to ensure that its descriptions, details and dimensions of its products, its prices and other information about Furniture World or its products, are accurate and up to date, errors can occur. If we identify an error that materially impacts your confirmed order, we will notify you as soon as possible and will provide you with the option of cancelling your order in full or the part(s) of your order affected by the misinformation. If you make such a cancellation, the money for the cancelled part of your order will be refunded to your account or onto your card (or will not be taken at all if the payment process has not begun at that time). This in no way restricts or limits your ability to return the goods in line with our returns policy. Certain orders may constitute improper use of our Site and “Reward Opportunities”. Furniture World reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Payment will not be taken, or will be refunded, for any refused orders. Your account, including Reward Opportunities, may also be restricted or terminated for any reason, at Furniture World’s sole discretion, that you have breached these Terms of Use or any other policy or terms of use relating to the Site or if you have otherwise misused the Site. Verification of certain information may be required prior to the acceptance of any order. An order may not be accepted if such information is not forthcoming from you following such a request. Prices and availability of products on the Site are subject to change without notice. Errors will be corrected when discovered, and Furniture World reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions (including after an order has been submitted).

Links to Other Web Sites
Furniture World makes no claim or representation, and accepts no responsibility, regarding the quality, nature, or reliability of the sites accessible by hyperlinks from this Site, or web sites linking to this Site.

Warranties and Disclaimers
Furniture World intends for the information and data contained in the Site or provided via other channels, including but not limited to phone and email, to be accurate and reliable, however, since the information and data have been compiled from a variety of sources, it is provided “AS IS.” You expressly agree that your use of this site is at your sole risk. Furniture World SOLELY TO THE EXTENT THAT ANY SUCH WARRANTIES CAN BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW, EXPRESSLY DISCLAIMS ALL WARRANTIES AND/OR CONDITIONS, EXPRESS OR IMPLIED, AS TO ANY MATTER WHATSOEVER RELATING TO OR REFERENCED BY THE THIS SITE, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY OR SATISFACTORY QUALITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

Limitation of Liability
IN NO EVENT SHALL FURNITURE WORLD OR ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUCCESSORS, SUBSIDIARIES, DISTRIBUTORS, AFFILIATES OR THIRD PARTIES PROVIDING INFORMATION ON THIS SITE OR VIA OTHER CHANNELS, INCLUDING BUT NOT LIMITED TO PHONE AND EMAIL, BE LIABLE TO ANY USER OF THE SITE OR ANY OTHER PERSON OR ENTITY FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, CONSEQUENTIAL OR EXEMPLARY DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF THE USE OR INABILITY TO USE THE SITE OR ANY INFORMATION CONTAINED THEREON, WHETHER BASED UPON WARRANTY, CONTRACT, TORT, OR OTHERWISE, EVEN IF WAYFAIRHAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, EXCEPT WHERE LIABILITY CANNOT BE EXCLUDED IN ACCORDANCE WITH APPLICABLE LAW.

You hereby acknowledge that the preceding paragraph shall apply to all content, merchandise and services available from Furniture World through the Site or other channels.

The Site is operated by Furniture World from its offices in England or its third party associates .These terms and any non-contractual obligations arising from them or in relation to them shall be governed and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over all contractual and non-contractual disputes arising out of or in relation to these terms.

Furniture World makes no representation that the information in the Site is appropriate or available for use in other locations, and access to the Site from territories where the content of the Site may be illegal is prohibited. Those who choose to access the Site from other locations do so on their own initiative and are responsible for compliance with applicable local laws.

Use of this site constitutes acceptance of our Terms of Use. Copyright 2018 onwards by Furniture World. All rights reserved.

If you have any issue regarding a product or service you have bought from us, you can seek to settle the dispute out-of-court through an Alternative Dispute Resolution or Online Dispute Resolution (ADR / ODR) procedure. These procedures are an alternative to resolving disputes by arbitration or before a court and as such they are called Alternative Dispute Resolution (ADR). When they are carried out online, they are called Online Dispute Resolution (ODR).

Resolving disputes through ADR/ODR, in general, is easier, faster and less expensive than resolving disputes before a court. Under the EU-wide ODR Regulation, the European Commission has established a European Online Dispute Resolution platform (ODR platform). The ODR platform is a web-based platform that is specifically designed to help consumers who have bought goods or services online and subsequently have a problem with that online purchase. It allows you to submit your contractual dispute and conduct the ADR procedure online and in any of the 23 official languages of the European Union.

The ODR platform is accessible here: http://ec.europa.eu/odr .

Registered Name: Furniture World
Registered at: 80 Nightingale Lane London E11 2EZ England
Company Registration No.:

Rewards Opportunities Program Terms

The Rewards Opportunities Program (the “Rewards Program”) is exclusively for users of Furniture World.co.uk who have registered for the Rewards Program in accordance with the directions set forth below and on the Site. Rewards may be applied to future purchases at the Site in accordance with the terms set forth below and our Terms of Use. Enrolment in the Rewards Program is automatic with registration at wayfair.co.uk.

Membership Benefits

Rewards

Rewards Opportunities Earned

Members may earn a specified “Rewards” from

  1. Referral Program

  1. Product Review Program

Redemption Period

Two months from date on which Rewards-eligible purchase is made

Membership Fee

None

Referral Program

Furniture World’s Referral Program is designed to reward existing members (“Sponsors”) with Rewards Opportunities for referring new members (“Recipients”) to Furniture World Sponsors can refer as many friends as he or she would like but will only receive Rewards Opportunities for up to 10 successful referrals per month. If a Recipient’s qualifying order is cancelled, Rewards will be voided. Previous purchases are not eligible for Rewards and Rewards cannot be applied retroactively. Invitations must be sent to individual recipients. Any attempt to distribute in bulk is grounds for immediate termination of the Sponsor’s account and deactivation of their personal referral link. Distribution of Rewards bonuses is subject to moderation in cases of suspected fraud.

Business and Trade Referral Program

Sponsors will only receive their Rewards after their Recipient has used their unique promo code and their order has shipped. Sponsors will be notified by email when their Rewards are available for use. Rewards credited to Sponsors will only be valid for 60 days. If the Recipient does not use the unique promo code within 30 days, it will expire and no longer be valid. Previous purchases are not eligible for Rewards and Rewards cannot be applied retroactively. Orders containing Gift Certificate purchases are not eligible. Bulk distribution and distribution to strangers is prohibited. Violation of this is grounds for immediate termination of the Sponsor’s account and deactivation of their personal referral link. Distribution of referral promo codes and Rewards is subject to moderation in cases of suspected fraud.

Product Reviews Program

Furniture World’s Product Review Program is designed to rewards existing members to write product review on product purchased on Furniture World.co.uk. Members may be rewarded specified Rewards or may be offered other benefits for such reviews.

Redemption of Rewards

Furniture Worlds will post all earned Rewards on your account within a reasonable amount of time after the confirmed shipment of your qualifying purchase. Rewards can be only redeemed and applied as a credit against a purchase from one of our participating Sites. Rewards cannot be used to purchase gift cards, gift certificates, or manufacturer-excluded brands. Rewards are not redeemable for cash and cannot be returned for a cash refund, except to the extent required by law. Rewards will be automatically applied to your purchase at Checkout. If you do not wish to redeem Rewards s at the time of purchase, select “Remove” at Checkout. Rewards may not be combined with any other Furniture World promotion, offer or other discount. No credits or refunds will be issued for any reason after Rewards have been redeemed, including for unused Rewards, except as described in “Returns” below. Rewards can be used against product cost and shipping cost only. For orders with multiple items, Rewards will be applied across all items proportionally based on the pound amount. Furniture World may apply other restrictions to or terminate the Reward Program at any time.

Returns

If you return an item that was purchased in whole or in part using Rewards, the return will be processed in accordance with Furniture World’s return and exchange policy. If the return is accepted by Furniture World, the Rewards applicable to the returned item will be credited back to your account.

Rewards Balance

You can check your Rewards balance at any time by logging in at “My Account”. A valid email address and password are required to view the Rewards balance in your account. Furniture World is not liable for any failure, delay or error in crediting Rewards to an account. You are responsible for all activity occurring in or through your account, including the redemption of Rewards, whether or not the activity was authorized.

Expiration

Rewards not used during the applicable Redemption Period will be forfeited. You may cancel Rewards by calling ???????, but members recognized on Furniture World.co.uk are unable to opt-out of the program.

Non-Transferability and Non-Aggregation of Rewards

Rewards and any other right, obligation or benefit of the Rewards Program may not be transferred, assigned, sold, traded or bartered by any member or any other person without Furniture World’s prior written consent, which Furniture World may withhold in its sole discretion, and any attempt to do any of the foregoing shall be null and void. In addition, Rewards are for the member’s personal use only. Members may not aggregate Rewards from multiple accounts or use Rewards Dollars for the purpose of purchasing products at Furniture World.co.uk on behalf of others or for the purpose of reselling such products to others.

Furniture World.co.uk Giveaway Sweepstakes Official Rules

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE DOES NOT INCREASE YOUR CHANCES OF WINNING. VOID WHERE PROHIBITED. The length of time for which any Giveaway Sweepstake (“Promotion”) runs and the conditions for qualifying for such Promotion will be subject to our discretion. The start and end date and time of the Promotion (“Promotion Period”) will be communicated in each Promotion separately. The computer clock of the Sponsor is the official time-keeping device in the Promotion.

EACH ENTRANT HEREBY REPRESENTS AND WARRANTS THAT SUCH ENTRANT IS AT LEAST 18 YEARS OF AGE AND THAT SUCH ENTRANT HAS READ THESE OFFICIAL RULES AND IS FAMILIAR WITH AND AGREES TO ITS CONTENTS. IF ENTRANT IS NOT AT LEAST 18 YEARS OF AGE AND DOES NOT AGREE TO THESE OFFICIAL RULES, DO NOT PARTICIPATE IN THIS PROMOTION.

ELIGIBILITY: The Promotion is open only to legal residents of the United Kingdom who are 18 years of age or older at the time of Promotion registration. Employees, officers and directors of Furniture World, (the “Sponsor”), and Sponsor’s parent, affiliates, subsidiaries, and advertising, contest, fulfilment and marketing agencies (all of such entities (including, but not limited to, the Sponsor) are collectively referred to herein as the, “Promotion Parties”), their immediate families (parent, child, sibling & spouse and their respective spouses, regardless of where they reside) and persons living in the same households as such individuals (whether related or not) are not eligible to participate in the Promotion. By participating, you agree to these Official Rules and to the decisions of the Sponsor, which are final and binding in all respects. Void where prohibited by law, rule or regulation. All applicable federal, state and local laws and regulations apply.

HOW TO ENTER THE SWEEPSTAKES: The mode of entering the Promotion and the prizes for winning or taking part in the Promotion may vary and will be specified with each Promotion. The mode of entering and the prizes for winning or taking part will be communicated at the beginning of the Promotion Period via the original channel(s) of the Promotion.

Limit of one (1) entry per person during the Promotion Period.

PRIZES, DRAWINGS & ODDS OF WINNING: A total of one or more prize(s) (the “Prize”) will be selected in electronic, randomized drawings, or alternatively, the most apt entry will be selected by a jury elected by the Sponsor. The selection for the Prize ( described below) will take place on the first business day following the end of the Promotion. The selection will be from all eligible entries received each day throughout the Promotion Period. The selection will be conducted by the Sponsor, whose decisions are final and binding in all matters relating to this Promotion. Odds of winning depend on the number of eligible entries received, unless stated that the winner will be selected by a jury.

Each Prize will consist of a Home goods product or products. For example, a Prize may include one or more of the following:

  • Bedroom, Kitchen, Dining, Bathroom, Living Room or Accent Furniture

  • Home Entertainment, Home Office, or Game Room Furniture

  • Home Décor, Home Accents, Rugs, Mirrors

  • Lighting

  • Cookware, Bakeware, or Kitchen Appliances

  • Bedding and Bath products

  • Patio Furniture and Outdoor Cooking supplies

  • Home Improvement products

  • Baby and Kids furniture and products

  • Gift Cards

  • Electronics

  • Clothing

  • Footware

  • Glassware

  • Music & DVD’s

  • DIY Products

  • Luggage

The Approximate Retail Value (“ARV”) of the Prize during a Promotion is up to £5,000.00

*For the Prize, the home goods products style, color and size are subject to in-stock availability. Any applicable taxes are the sole responsibility of the winner.

WINNER NOTIFICATION: Potential winner will receive a Prize notification and prize claim information via email, letter or social media message within fourteen (14) days after the end of the Promotion , or as soon thereafter as reasonably practicable. Sponsor is not responsible for any change in entrant’s telephone number, mailing address, social media profile and/or email. Winner will have twenty-eight (28) days from time of receipt of winning notification to confirm that the notification has been received in order to claim his/her Prize. A potential winner is subject to verification, including verification of age. If such potential winner cannot be contacted within a reasonable time period, if the potential winner is ineligible, if any notification is returned undeliverable, or if the potential winner otherwise fails to fully comply with these Official Rules, he/she will forfeit that Prize and, if time permits, an alternate winner will be selected from among all remaining entries for that selection.

GENERAL PRIZE CONDITIONS: Prize will only be awarded by Sponsor upon potential winner’s verification of eligibility (if requested by Sponsor), and compliance with these Official Rules and final approval by Sponsor. Prize will only be delivered to England, Wales, Scotland and Northern Ireland addresses. No prize substitution, cash equivalent of Prize, transfer or assignment of Prize is permitted, except by Sponsor which reserves the right to substitute a Prize with one of comparable or greater value, in its sole discretion. Prize is awarded “as is” with no warranty or guarantee, either express or implied. All Prize details are at Sponsor’s sole discretion. Any and all warranties and/or guarantees on a Prize (if any) are subject to the respective manufacturers’ terms therefore, and winner agrees to look solely to such manufacturers for any such warranty and/or guarantee. An unclaimed Prize will not be awarded. All taxes on a Prize and any other costs and expenses associated with Prize acceptance and use not specified herein as being provided, are the sole responsibility of the applicable winner. Notwithstanding anything herein, a potential Prize winner (or potential winner’s parent/legal guardian if potential winner is a minor) may be required to complete and return an Affidavit of Eligibility and Liability/ Publicity Release form within five (5) calendar days of attempted delivery of same. Non-compliance within this time period or return of any Prize/ Prize notification as undeliverable may result in disqualification.

PUBLICITY RELEASE: Each winner agrees to participate in reasonable publicity as may be required by Sponsor in respect of the Promotion. Sponsor reserves the right to publish each winner’s name, photograph, county, Promotion entry, statements made by the winner and winner’s voice, on its website, social media pages, print, TV, radio, electronic, cable, third party websites, without further limitation, restriction, compensation, notice, review or approval.

MISCELLANEOUS: Entrants who do not follow all of the instructions delineated in the Promotion may be disqualified. All Promotion entries become the property of Sponsor and will not be acknowledged or returned. Online entries will be considered to be entered by the authorized account holder of the e-mail address or social media profile submitted at time of entry and he/she must comply with these Official Rules. The authorized account holder is deemed as the natural person who is assigned to an e-mail address or social media profile by an Internet access provider, online service provider or other organization that is responsible for assigning e-mail addresses for the domain associated with the submitted e-mail address.

PRIVACY: Personal information collected by Sponsor will be used for administration of the Promotion and awarding of a Prize and for potential research purposes. In addition, by entering, entrants and/or winner (and their parents/legal guardians if entrant/winner is a minor) agree to Sponsor’s use of entrant’s/winner’s personal information as described in its Privacy Policy at www.furnitureworld.store/customerservice/general_info.php#privacy. Please refer to Sponsor’s privacy policy for important information regarding the collection, use and disclosure of personal information by Sponsor.

RELEASE: By participating in the Promotion, entrants and winner agree to release, discharge and hold harmless the Promotion Parties from any and all damages whether direct or indirect, which may be due to or arise out of participation in the Promotion or any portion thereof, or the acceptance, use/misuse or possession of any Prize ( or activity related thereto). As a condition of entering the Promotion, entrants and winner (and their parent(s)/legal guardian(s) if entrant/winner is a minor) agree that (1) under no circumstances will entrant and/or winner (or their parent(s)/legal guardian(s) if entrant/winner is a minor) be permitted to obtain awards for, and entrant and/or winner (or their parent(s) /legal guardian(s) if entrant/winner is a minor) hereby waives all rights to claim punitive, incidental, consequential or any other damages, and any claims, judgments or awards shall be limited to actual out-of-pocket expenses; (2) all causes of action arising out of or connected with this Promotion, or any Prize awarded, shall be resolved individually, without resort to any form of class action; and (3) in no event will any entrant and/ or winner (or their parent(s)/legal guardian(s) if entrant/winner is a minor) be entitled to receive attorneys’ fees. BY ENTERING THE PROMOTION, ENTRANTS AND/OR WINNER AGREE TO RELEASE, INDEMNIFY AND HOLD HARMLESS PROMOTION PARTIES AND EACH OF THEIR RESPECTIVE PARENT, SUBSIDIARY AND AFFILIATED ENTITIES AS WELL AS THE SUCCESSORS, ASSIGNS AND LICENSEES OF EACH AND THE RESPECTIVE OFFICERS, DIRECTORS, AGENTS, EMPLOYEES, SHAREHOLDERS, CONTRACTORS AND REPRESENTATIVE OF EACH, FROM ANY AND ALL CLAIMS, EXPENSES, DAMAGES, (INCLUDING REASONABLE ATTORNEYS FEES), OR LIABILITY FOR ANY INJURY, LOSS, OR DAMAGE OF ANY KIND TO PERSONS (INCLUDING, BUT NOT LIMITED TO, DEATH), AND PROPERTY, WHETHER DIRECT OR INDIRECT, WHICH MAY BE DUE TO OR ARISE OUT OF PARTICIPATION IN THE PROMOTION OR ANY PORTION THEREOF; A BREACH OR ALLEGATION WHICH IF TRUE WOULD CONSTITUTE A BREACH OF ANY OF ENTRANT’S AND/OR WINNER’S (AND THEIR PARENT(S)/ LEGAL GUARDIAN(S) IF ENTRANT/WINNER IS A MINOR) REPRESENTATIONS, WARRANTIES OR OBLIGATIONS HEREIN; OR THE ACCEPTANCE, USE/MISUSE OR POSSESSION OF PRIZE( S), OR ANY PRIZE-RELATED ACTIVITY. ENTRANTS AND/OR WINNER WAIVE ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

DISCLAIMER: Promotion Parties are not responsible for printing or typographical errors in these Official Rules or in any Promotion-related materials. Sponsor reserves the right, in its sole discretion, to disqualify any individual that tampers with the entry process. Sponsor also reserves the right to terminate, suspend, cancel or modify the Promotion and award the Prize for the Promotion from among all eligible, non-suspect entries received (i) as of the date of termination or modification, as applicable, using the judging procedure outlined above and ( ii) in a random drawing if for any reason this Promotion is not capable of running as planned due to any reason, including infection by computer virus, bugs, tampering, fraud, unauthorized intervention, technical failures or other causes that may corrupt or impair the integrity, fairness or proper play of the Promotion. Promotion Parties are not responsible or liable for any events which may cause errors and/or the Promotion to be stopped, including but not limited to any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, entries, nor are they responsible for any problems or technical malfunction of any telephone, network or telephone lines, computer on-line systems, servers, or cable, satellite, or Internet Service Providers, computer equipment, mobile equipment, software or any other failure of any email or entry to be received by Sponsor on account of technical problems, human error or traffic congestion on the Internet or at any web site, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer or mobile device relating to or resulting from participation in this Promotion or downloading any materials in this Promotion. Promotion Parties are not responsible for computer, mobile, mechanical, technical, electronic, network or other errors or problems, including any errors or problems that may occur in connection with the administration of the Promotion, the processing of entries, or in any other Promotion-related materials. The Promotion Parties may stop you from participating in this Promotion if you violate Official Rules or act, in Sponsor’s sole discretion: (a) in a manner Sponsor determines to be not fair; (b) with an intent to annoy, threaten or harass any other entrant, winner or the Sponsor; or (c) in any other disruptive manner. Should more prizes be awarded through a computer, hardware, or software malfunction, error or failure, or for any other reason, in any prize category, than are stated for that category in the Official Rules, Sponsor reserves the right to award only the number of prizes stated in the Official Rules for that category. In no event will more prizes be awarded than that listed in Rule #3.

CAUTION: ANY ACT OR ATTEMPT BY AN ENTRANT AND/OR WINNER (OR THEIR PARENT(S)/LEGAL GUARDIAN(S) IF ENTRANT/WINNER IS A MINOR) TO DELIBERATELY DAMAGE ANY WEB SITE OR UNDERMINE THE LEGITIMATE OPERATION OF THIS PROMOTION IS A VIOLATION OF CRIMINAL AND CIVIL LAWS. SHOULD SUCH AN ATTEMPT BE MADE, PROMOTION PARTIES RESERVE THE RIGHT TO SEEK DAMAGES AND OTHER REMEDIES (INCLUDING ATTORNEYS’ FEES) FROM ANY SUCH INDIVIDUAL(S) TO THE FULLEST EXTENT PERMITTED BY LAW.

CHOICE OF LAW AND JURISDICTION: Except where prohibited, all issues and questions concerning the construction, validity, interpretation, and enforceability of these Official Rules, or the rights and obligations of entrants or winner, shall be governed by, and construed in accordance with, the laws of the United Kingdom, without giving effect to any choice of law or conflict of law rules or provisions, which might otherwise cause the application of the laws of any jurisdiction other than the United Kingdom. Any action seeking legal or equitable relief arising out of or relating to the Promotion or these Official Rules shall be brought only in the courts of the United Kingdom. Entrants and/or winner ( and their parent(s)/legal guardian(s) if entrant/winner is a minor) hereby irrevocably consent to the personal jurisdiction of said courts and waive any claim of forum non-convenience or lack of personal jurisdiction they may have.

WINNER’S LIST: Entrants are responsible for complying with these Official Rules. To receive the winner’s list for a specific Promotion, send a self-addressed stamped envelope to: Furniture World.co.uk Giveaway Winner List Request, c/o Furniture World, 80 Nightingale Lane London E11 2EZ England. Please reference the dates of the Promotion Period and Prize with your request.

SPONSOR FURNTURE WORLD, 80 Nightingale Lane London E11 2EZ England

Furnitureworld.store Gift Certificate Terms and Conditions

The following terms and conditions (the “Terms”) apply to any Furniture World.co.uk electronic gift certificate originally purchased by you or someone on your behalf (the “gift certificate”) through the Furniture World.co.uk web site. Gift certificates are issued by Furniture World (referred to hereinafter as either “Furnitureworld.store”, “we”, “us” or “our”). By purchasing a gift certificate, accepting and retaining a gift certificate, or using a gift certificate, you agree to these Terms.

  • Gift cards are valid in the country and currency in which they were purchased. Gift cards purchased on Furniture World.co.uk or Furniture World.com, or any of its affiliated websites can be used interchangeably Gift cards purchased on Furniture World.co.uk can only be redeemed on Furniture World.co.uk.

  • Gift certificates cannot be used to purchase gift certificates or gift cards.

  • Gift certificates are not redeemable for cash and cannot be returned for a cash refund, except to the extent required by law.

  • Gift cards are not re-sellable, and gift card orders cannot be cancelled, updated or refunded.

  • E-gift cards may not be redeemable for up to 8 hours on weekdays, and up to 12 hours on weekends.

  • Use of the gift certificate is limited to the amount of funds held on the gift certificate. The full amount of each purchase, including taxes, will be deducted from the funds held on the gift certificate, up to the total funds available on the gift certificate. Any unused balance will be placed in the recipient’s gift certificate account and is not transferable. If you make a purchase and there are insufficient funds held on the gift certificate to cover that purchase, you must pay the difference by a valid credit card or debit card. To the extent permitted by law, the original expiration date will apply to any unused balance.

  • The risk of loss and title for gift certificates pass to the purchaser upon our electronic transmission to the purchaser. We are not responsible for and will not replace lost or stolen gift certificates. Protect your gift certificate as if it were cash and safeguard the gift certificate from authorized use.

  • Furniture World may provide gift certificate purchasers with information about the redemption status of gift certificates.

  • Furniture World reserves the right to change these Terms from time to time in its discretion. Such revised terms will be effective as to any gift certificates purchased after the date said revised Terms are posted to the Furniture World web sites.

  • Resale of a gift certificate or use for unauthorized advertising, marketing, sweepstakes or other promotional purposes is strictly prohibited. Your right to use the funds on the gift certificate is a limited right, subject to these Terms and applicable law. We are not responsible for pricing, typographical, or other errors, in any offer and reserve the right to cancel any orders resulting from such errors.

  • If we suspect any fraud or misuse in connection with a gift certificate, we reserve the right in our discretion to suspend or terminate use of the gift certificate.

  • The consideration paid for the gift certificate, including any unredeemed balances, is the property of the Furniture World

  • We do not currently collect or maintain any personally identifiable information regarding the purchasers of the Cards. However, we reserve the right to obtain personal information about you in accordance with the privacy policy found here if such information is necessary to service the Card or respond to your inquiries or for other purposes.

  • If any one or more of the covenants, agreements, provisions or terms of these Terms shall be for any reason whatsoever held invalid, then such covenants, agreements, provisions or terms shall be deemed severable from the remaining covenants, agreements, provisions or terms of these Terms shall in no way affect the validity or enforceability of the other provisions of these Terms.

  • These Terms sets forth the entire understanding of the parties relating to the subject matter hereof, and all prior understandings, written or oral, are superseded by these Terms. All terms and conditions set forth herein are applicable to the extent permitted by law.

Becoming a Supplier

Interested In Being a Supplier?
The Internet has created a tremendous opportunity for manufacturers to drive additional revenue growth and reach a new and growing set of customers. We are enabled our suppliers to successfully tap into this growth while working closely with them to protect and promote their brand, complement their existing retail channels and facilitate smooth logistics and communications flow. We understand the importance of flexibility and tailor our approach to meet our suppliers’ specific needs.

We value our supplier relationships and believe these to be the key elements to fostering a successful partnership:

Commitment to Growth – Our goal is to rapidly grow revenues and become the top online channel partner for each of our suppliers. Our category teams’ significant product expertise combined with our ongoing investment in online, email and traditional marketing, ensures maximum impact as we launch new suppliers’ products.

Partnership in Customer Service Excellence – Fivepoudworld’s ability to provide great customer service begins with our supplier’s commitment to ship orders quickly, package products with care, provide accurate in-stock status and work with us to rapidly handle any issues that may arise.

Brand and Channel Integrity – Furniture World is absolutely committed to helping its suppliers’ brand flourish online. We collaborate with our suppliers to tell their products’ stories the way they want them told. We are sensitive to our suppliers’ desire to have a consistent value proposition and brand message across all of their retail outlets and we work closely to ensure our relationship is complementary to our suppliers’ existing sales channels.

Flexibility and Ease – Each of our suppliers works closely with a Furniture World category team that is highly proficient at taking the supplier though the entire process of: (1) establishing the relationship, (2) effectively merchandising the product, (3) driving growth and (4) providing excellent customer service. We understand that every supplier may have unique needs in areas of logistics, order flow, payments, returns, etc. and we try to tune our approach to match our suppliers’ needs and to make the entire process as smooth and seamless as possible.

If you are interested in growing your business, please log ontoemail us. We look forward to hearing from you.

Send Us Your Suggestions

Customer feedback is very important to us. We are always looking for ways to serve you better. We want you to become a lifelong shopper with Furniture World.co.uk.

Please email us .

Contact Us

Please contact us with any questions you have. We are here to serve you. We guarantee your satisfaction. On most items, we offer a 14 day return policy. Please see our return policy for specific information.

Thank you for your business.

If you would like to submit a Purchase Order, please email it to ???????, or contact us:

By Phone:

0208 151 9929

By Email:

By Mail:

Furniture World

80 Nightingale Lane London E11 2EZ England For media inquiries:

If you are a member of the media and have questions about the company or would like to feature us in your publication, please email us pr@furnitureworld.store and we will respond to your request immediately.

Shop by Category